We want to ensure you have a hassle-free shopping experience, where you can confidently make purchases. In case you decide to cancel your order of a purchase that youâ€™ve made at Just Jyotish please refer below.
How do I cancel an order?
To cancel an order that has not been shipped yet you will need to get in touch with us through our customer care agent. The customer care number can be found on Contact Us page.
In case your product has been shipped or the report of your chosen product profile has been created, cancellation will not be possible.
How long will it take to process my cancellation request?
Once you request the cancellation of product(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same.
In case of a successful order(s) cancellation your money will be refunded back to the payment mode/account that was originally used to make the transaction.
Please note for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Just Jyotish.